So you just signed up for THC+ or you're thinking about it, and wondering how to listen to the show once you do. Great! Well, I've created this list of the common questions I get about listening to help you out:
- Where is the 2nd hour? I only see one MP3 file.
Don't worry! On this site, they're all Plus shows. I leave them as one file so you don't have to listen to two wrap ups, two intros, etc...and now that you're a Plus member, you'll get your full shows here, uninterrupted. Feel free to go back to the ones you missed and jump ahead an hour, the entire archive is at your fingertips now!
- What's the most convenient way to listen to THC+?
-iPhone/iPad: I'd recommend getting the THC App. Just search the App Store for "Higherside Chats." or use this link if you're on your device now: https://itunes.apple.com/us/app/the-higherside-chats/id1093495211?mt=8
-Android devices: There are several free apps that work great. I'd recommend one of these:
Beyond Pod (step by step instructions)
Podcast Addict: (step by step instructions)
-Windows phones/Zune: THC+ is compatible with the Zune Marketplace. Just subscribe manually with the feed URL: http://www.thehighersidechatsplus.com/feed/thc-plus/ and insert your username and password.
-Itunes for PC or Mac: The method will vary based on your version of iTunes and your operating system. First I would click File->Subscribe to Podcast... and try inserting the feed URL http://www.thehighersidechatsplus.com/feed/thc-plus/ and a box should pop up for your username and password. If not, try inserting the URL with your username and password embedded with it in this format: http://USERNAME:PASSWORD@www.thehighersidechatsplus.com/feed/thc-plus
-Other options: If you have another app you'd like to use, subscribe to the feed manually 1 of 2 ways
- Insert the feed URL: http://www.thehighersidechatsplus.com/feed/thc-plus/ followed by your username and password.
- If you can't find a place to insert your username and password, then try embedding them in the feed URL in this format: http://USERNAME:PASSWORD@www.thehighersidechatsplus.com/feed/thc-plus
*The THC+ website is also optimized for streaming or you can download any episode by clicking and holding on the "download" link and clicking "Save as.."
- How can I change my password, update my payment information, or cancel my subscription?
Just scroll to the bottom of the Subscription page, or click here to be taken there directly.
If you have any issues, just email TheHighersideChatsTeam@gmail.com with "Plus Subscription Issue" in the subject line.